oh this is rich, which is why i'm not

i was just about to sign off my parents' computer (as you may recall, mine is being serviced by dell. a reasonable estimate is that they will be "fixing" it until next july when my warranty runs and then they will claim it's not under warranty.), when i got a phone call that i have to blog about.

you see, i'm still without my credit card. they claim to have sent it 21 days ago, though i find this unlikely. so, monday i closed the old account, opened a new one, and argued until i got them to overnight the credit card to me at no expense. so, giving them 2 days for the account to open, they were supposed to overnight it last night, and i would receive it today at my house from fedex. but then the phone rings.

evidently, there was a "problem" at the plastic company (no seriously). a shortage of plastic, a problem with the molds, my bank didn't really know. all they did know is that no visa gold cards were made this week. well lucky day, i have a visa gold.

so i politely (no really this time) suggested that they not mail out new cards so close to the expiration dates, particularly when the customer has never been late with a payment, and always pays in full. i told her how it was "really fun" to be without my only credit card for 2 weeks, during which time i was also on a mini-vacation and needed it. i also inquired into how a company can be so "ridiculous" about the one thing they do: supply people with credit cards so they can take our money.

while the woman perhaps didnt see the humor of the situation, she was quick to apologize (seriously, i have a huge rash on my ass from all these companies kissing it lately), and said it was a shame they came off looking badly in the situation when the plastic company was the source of the problem. she then made a waitress-takes-the-blame-for-the-cook's-bad-food analogy that i found less than delicious. i was quick to remind her that if they had sent out the card on july 1 instead of (allegedly) july 20, this might never have been a problem to begin with. she told me that this was "a very good comment" and that she would "enter it under the customer comment section" whatever that means.

i swear to god, everyone wants to be #1, even if it's on the shit list. if this isn't proof then i dont know what is.