sweet justice

the other day, a customer refused to speak with me. she initially agreed, but quickly backed out. she insisted her position was the correct one, but she refused to explain it to me. she advised me to deal with someone else. unfortunately, that person was not qualified to give the answers i needed.

she put me in a tough spot and in the end, it really fucked her over. i was polite, kind, and helpful, and gave her no reason to be a total bitch to me. but she was, and now she's fucked. i'm quite happy.