a random thought.

i was reading something on the "real time with bill maher" website (something my friend holmes would know nothing about) about starbucks, and it made me think. it made me think back to the time i was on a layover in an airport and none of the food places (i will not call them restaurants) were open besides starbucks. so i got a pre-made sandwich. something like $10. ridiculous. and it wasnt even that good. at least at burger king i can "have it my way," even if that way leads to a lifetime of chronic obesity. but i didnt say anything, just ate my sandwich and got on my plane.

everyone always says you cant complain to these people cuz it's not their fault and it wont hurt the entity that is starbucks. i disagree. here's my hypothetical scenario:

go back to the counter. "i cant belive you charged me $10 for this shitty sandwich. this thing sucks, and it's overpriced."

"i'm sorry, sir, i dont set the prices."

"well you just tell your manager or whomever, register my complaint."

seemingly harmless, right? wrong. if you say it in the right way, the employee gets pissed off. they're in a bad mood. they bitch and moan all day, and the manager fires them. then, the manager has to find a new employee. meanwhile, the staff is light and the employees need to cover. finally, they get a new hire. someone, somewhere has to do the paperwork. also, maybe had they had the extra employee, they could've sold an extra double-caff medium foam blended mocha latte with whipped cream and sprinkled nutmeg. the company lost potential profits. sure, it may be a de minimus infringement on starbucks' business, but it's something. nothin like stickin it to the man! poor employee though. they probably deserved it for working there anyway.